Our support team is available for you at any time
Call us at (030) 026 5117. We are available Mon–Fri from 9:00 AM to 6:00 PM. For urgent technical questions, we guarantee a response within 2 hours.
Send your inquiry to info@albatrosaudio.com. We process your request within 24 hours. For complex topics with attachments (e.g., error logs), we recommend this channel.
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Direct connection to our team – we are here for you.
Our studio is located in Berlin-Mitte: Millerring 835. The entrance is on the back side of the building, next to the parking garage. Please ring the intercom under the name "Albatros Audio". Parking spaces are available in the underground garage (entrance via the side street). The nearest subway station is "Rosa-Luxemburg-Platz" (5 minutes on foot).
You can reach us by phone at (030) 026 5117 – Mon–Fri from 10:00 AM to 6:00 PM. For written inquiries, please use info@albatrosaudio.com. We usually respond within 24 hours. For urgent technical questions, please leave a message on the answering machine – we will call you back on the same business day.
Our showroom is open Monday to Friday from 10:00 AM to 6:00 PM. On Saturdays, we offer personal demonstrations and listening sessions by appointment. Sundays and public holidays are closed. For individual advice on high-end headphones, DACs, or multi-room systems, please schedule an appointment by email or phone. The consultation is free and non-binding.
Answer three short questions, and we will recommend the optimal audio equipment for your room and budget.